Complaints about this website. If something on the site seems wrong or misleading, or you're unhappy with how your request was routed, write to us through the contact page. Tell us what happened, the page involved and how you would like it resolved. We read every complaint and correct mistakes on the site when we find them.

Complaints about a roofer. The site does not do roofing work and is not a party to your contract, so it cannot settle disputes over workmanship, price, deposits or warranties. Start by putting your concern to the roofer in writing and keep copies of your contract, receipts and photos. If that doesn't resolve it, you can file a complaint about business practices with the Texas Attorney General's Consumer Protection Division.

Insurance questions. Questions about a claim, a policy or an adjuster belong with your insurer. If you need outside help, the Texas Department of Insurance takes consumer questions and complaints about insurance companies and adjusters.

Referral concerns. If you were told you'd be charged a fee by this site, or were offered something of value for using it, please let us know. Homeowners never pay this site, and it never offers gifts or rewards.